We currently offer service for our last 3 generations of hubs, V4, V5 & V6
V4 and V5 hubs came in three different splines: Shimano 8,9,10; Shimano 10, and Campagnolo. Shimano 10 is often confused with Campagnolo, please view the image below. Note the different shape splines. Shimano 10 was limited and is no longer in production.
Our Peloton pedal is compatible with Look Delta cleats.
How do I pack my Ritchey Break Away Bicycle?
Break-Away Travel Bag Packing Instructions please click here.
How do I have my Ritchey torque wrench recalibrated?
Torque wrenches require periodic recalibration. Please contact the US distributor directly at 1.800.422.2104 to send yours back for recalibration.
TorqKeys do not require recalibration.
Do I need to use frame saver on my Ritchey frame?
Since 2017, all of our frames are ED treated, which means they undergo a weather-proofing treatment prior to paint. However, we believe it is still good practice to use frame saver on the inside of your frame regardless. Especially if your frame is from pre-2017.
Ti and carbon frames do not require frame treatment.
I need a replacement headset for my Scott, how do I order one?
Currently, we offer replacement bearings for SCOTT Foil/Addict/Plasma/Solace models.
Ritchey VFA (Vector Force Analysis) tread design is directional. For the proper tire performance, it should be indicated on the tire with an arrow imprinted on the sidewall that shows the rotation direction.