Thank you for purchasing Ritchey! We appreciate your support and thus, every effort has been made to offer you high quality, superior design, top-notch workmanship and quality control on all of our products.
To ensure correct installation and performance, we recommend your parts be installed by a professional bicycle technician. If you plan to install your new Ritchey products yourself, please read carefully the information below before proceeding.
Ritchey assumes no responsibility for malfunction or injury caused by faulty installation or maintenance. Be aware that bolts can rattle loose and parts be damaged after a crash. All parts must be frequently checked and serviced to ensure optimum performance and most importantly, safety. We strongly recommend the replacement of all Ritchey Carbon and WCS components after every major crash. Due to the structure of these lightweight products, damage may not be visible. However failure can result due to further stresses on impact affected areas.
Indoor cycling and proper cleaning to prevent corrosion
Due to the ongoing pandemic, we realize that many riders are spending more time riding indoors on trainers, rollers and virtual cycling communities. A consequence of indoor training is an increased concentration of perspiration collecting on handlebars and stems. Without proper cleaning, perspiration can in some cases have corrosive effects on aluminum components - compromising the structure and increasing potential for failure. Please make sure to clean your bike regularly with a mild soap solution and check your bike frequently for any sign of corrosion. Aluminum parts exhibiting corrosion should be replaced immediately for safety.
Beware of Counterfeit Ritchey Products Sold Through Unauthorized Channels
In these times it has become easier for products to be counterfeited. These fake products do not represent Ritchey’s high standards for design, materials or quality. We are in no way affiliated with these products and cannot guarantee your safety if you choose to purchase and use any counterfeit product not obtained from an authorized Ritchey dealer. Ritchey does aggressively pursue counterfeit product and pursues legal action against unscrupulous manufacturers and sellers to prevent these products from making it to the market, but it is not possible to stop them all.
If you choose to purchase and use a look-alike product on the web with a price far below the Ritchey MSRP it is a clear indication you need to take care regarding safety as it may be a counterfeit product. For this reason we recommend that all customers only purchase genuine Ritchey product from an authorized Ritchey dealer. By doing so (and retaining your proof of purchase) your Ritchey product will be covered by our warranty policy as we do stand behind the products we make.
If necessary, CAREFULLY use a flat screwdriver or similar tool to pry the magnetic cap off the stem at the FRONT of the top cap. Note that any damage such as scratches, etc. to the edge of the top cap or the seat for it in the stem body could compromise the the stability of the top cap.
Install Chicane Top Cap:
Be sure the inner edge of the stem body where the top cap sits as well as the side and bottom of the top cap are completely free from dirt or other debris.
Make sure the compression cap and steerer binder bolt sit below top surface of the stem body.
Place the top cap in the recessed area of the stem body, making sure it is straight and flush with the stem body.
To make sure it’s seated, always tap it with a finger to see if there’s any movement. Also try to slide the cap around from side to side and front to back. If there is any movement, repeat the above steps to ensure the top cap is seated properly.
Installation & Service Videos
Component levels explanation
Simply put, this is as good as composite cycling components get. SuperLogic employs some of the most advanced carbon material currently available in the bike industry, featuring an extremely high tensile strength even for a composite, and a unique-to-Ritchey resin system that dramatically improves toughness and fatigue life. SuperLogic is state-of-the-art in terms of materials and construction techniques available, with a stiffness-to-weight ratio (and pricetag) to match.
RITCHEY WCS™ (WORLD CHAMPIONSHIP SERIES)
The WCS line is the gold standard for lightweight, bombproof race parts and cutting edge innovation. The rainbow stripe WCS logo represents the numerous world champions that have won on Ritchey.
COMP level components are designed to bring competition-worthy components down to a price that everyone can handle. You won't find carbon here, but you will find the kind of performance and reliability you expect from Ritchey.